FunnelFizz Privacy Policy

Effective Date: April 13, 2026 Website: funnelfizz.com

1. Introduction

FunnelFizz, Inc. ("FunnelFizz," "we," "us," or "our"), a company incorporated in the State of Montana, operates the software-as-a-service platform available at funnelfizz.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service immediately.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

Register for an account (name, email address, company name, phone number)
Subscribe to a paid plan (billing address, payment information processed via third-party payment processors)
Contact our support team or submit inquiries
Participate in surveys, promotions, or events
Upload data, content, or files to the Service

2.2 Information Collected Automatically

When you use the Service, we automatically collect:

Log data (IP address, browser type, operating system, referring URLs, pages viewed, timestamps)
Device identifiers and usage data
Cookies and similar tracking technologies (see Section 7)
Performance and error data to improve the Service

2.3 Information from Third Parties

We may receive information about you from:

OAuth providers (e.g., Google, Microsoft) if you choose to authenticate via single sign-on
Business partners and resellers who refer you to our Service
Publicly available sources to verify or supplement account information

2.4 Customer Data

In providing the Service, you may upload or input data about your own customers or end users ("Customer Data"). You retain ownership of all Customer Data. We process Customer Data solely on your behalf and in accordance with your instructions and our Data Processing Agreement, where applicable.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provision, operate, maintain, and improve the Service
To create and manage your account and authenticate your identity
To process transactions and send billing-related communications
To provide customer support and respond to your requests
To send administrative notices, product updates, and security alerts
To send marketing communications (where you have consented or we have a legitimate interest, and subject to your opt-out rights)
To monitor and analyze usage patterns to improve user experience
To detect, prevent, and address fraud, abuse, or security incidents
To comply with applicable legal obligations
To enforce our Terms of Service and other agreements

4. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, our legal bases for processing your personal data are:

Contract performance – processing necessary to provide the Service under our agreement with you
Legitimate interests – improving the Service, preventing fraud, and communicating about related products, where these interests are not overridden by your rights
Legal obligation – compliance with applicable laws and regulations
Consent – where you have given explicit consent, such as for certain marketing communications

5. Sharing and Disclosure of Information

5.1 Service Providers

We share personal information with third-party vendors and service providers who perform services on our behalf, including cloud hosting, payment processing, customer support software, analytics, and email delivery. These providers are contractually bound to protect your information and use it only as directed by us.

5.2 Business Transfers

In connection with a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the successor entity. We will notify you via email or prominent notice on the Service before your information is transferred and becomes subject to a different privacy policy.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government agency requests. We will notify you of such disclosures to the extent permitted by law.

5.4 Protection of Rights

We may disclose information where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of FunnelFizz, our users, or the public.

5.5 With Your Consent

We may share your information with other third parties when you have given us explicit consent to do so.

5.6 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you, for analytics, research, or marketing purposes.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal information within 90 days, except where:

We are required to retain it for legal, tax, or regulatory compliance
It is necessary to resolve disputes or enforce our agreements
Backups have not yet been purged in accordance with our standard rotation schedule

Customer Data is retained in accordance with your instructions and deleted within 30 days of account termination, unless a longer period is required by law.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

Authenticate users and maintain session state
Remember your preferences and settings
Analyze Service performance and usage patterns
Deliver targeted advertising (where applicable)

You may control cookie settings through your browser. Disabling certain cookies may affect the functionality of the Service. For more information, see our Cookie Policy at funnelfizz.com/cookies.

8. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information, including:

Encryption of data in transit using TLS 1.2 or higher
Encryption of sensitive data at rest using AES-256
Role-based access controls and multi-factor authentication for internal systems
Regular penetration testing and vulnerability assessments
SOC 2 Type II compliance program (details available upon request)

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify you in accordance with applicable law.

9. Your Rights and Choices

9.1 Access and Portability

You may request access to the personal information we hold about you and receive it in a commonly used, machine-readable format.

9.2 Correction

You may request that we correct inaccurate or incomplete personal information. You can update most account information directly in your account settings.

9.3 Deletion

You may request deletion of your personal information, subject to our retention obligations described in Section 6.

9.4 Objection and Restriction

Where applicable law permits, you may object to or request restriction of our processing of your personal information, including for direct marketing purposes.

9.5 Opt-Out of Marketing

You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any such email or by contacting us at [email protected]. You will continue to receive transactional and administrative communications.

9.6 Do Not Track

Our tracking script honors the browser's Do Not Track (DNT) signal. When DNT is enabled (navigator.doNotTrack === '1'), the script short-circuits and does not transmit pageviews, custom events, or any identifiers from your visit to our servers. Server-side defenses (rate limits, fraud signals) still apply to all incoming requests as they do not rely on browser cooperation.

9.7 Exercising Your Rights

To exercise any of the rights described above, please submit a request to [email protected]. We will respond within 30 days (or within the timeframe required by applicable law). We may require verification of your identity before processing your request.

10. Children's Privacy

The Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will delete such information promptly. If you believe a child has provided us with personal information, please contact us at [email protected].

11. International Data Transfers

FunnelFizz is based in Montana, USA. If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your home country. Where required, we implement appropriate safeguards for such transfers, including Standard Contractual Clauses approved by the European Commission.

12. Montana-Specific Provisions

For residents of Montana, the following additional provisions apply under the Montana Consumer Data Privacy Act (MCDPA) and other applicable Montana law:

You have the right to know what personal data we collect, how it is used, and whether it is sold or shared with third parties.
You have the right to opt out of the sale or sharing of your personal data for targeted advertising. FunnelFizz does not sell personal data to third parties for their direct marketing purposes.
You have the right to appeal our decisions regarding your privacy requests. Appeals may be submitted to [email protected] within 30 days of receiving our decision.
You may submit a complaint to the Montana Attorney General's Office if you believe your rights have been violated.

13. Third-Party Links and Services

The Service may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access. FunnelFizz is not responsible for the privacy practices of third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable law. When we make material changes, we will:

Post the revised policy on this page with an updated effective date
Notify registered users by email or in-app notification at least 30 days before changes take effect (for material changes)

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

FunnelFizz, Inc. Attn: Privacy Officer Montana, USA Email: [email protected] Website: funnelfizz.com

We will respond to all privacy-related inquiries within 30 days.